Talking to consumers about energy efficiency or rate changes? Data helps. The U.S. Energy Information Administration conducts a Residential Energy Consumption Survey every three years. Here are four useful facts from the 2015 survey (released in October 2017):
- Almost a third of all primary refrigerators are 10 or more years old.
- Seventy-one percent of homes have energy efficienct double- or triple-pane windows.
- When it comes to light, 81 percent of homes use at least one CFL bulb, while 29 percent have an LED installed.
- The average home washes 4.5 loads of laundry every week.
EIA provides an infographic with energy use facts from every part of the home. Download the graphic here.
Are your consumer service staff hearing complaints about power costs? A growing number of your consumers may feel insecure about rising energy costs.
At the end of October 2017, new data was released on energy insecurity: consumers who have a hard time paying for power. One in three U.S. households had trouble paying energy bills in 2015.
Some people deal with the challenge by not buying food or medicine, while others keep heat or air conditioning off. In the West, out of 26.4 million consumers, 8 million have trouble covering power costs.
More than 5 million families in the West chose to forego food or medicine to pay for power.
Some details from the 2015 Residential Energy Consumption Survey are still under review. The final household energy use numbers will be available in early 2018. Review the survey results here.