Website Design

Common Questions


Picking a website designer is a big deal. We know.
Here are some common questions about our program:

  1. How will my website look on a mobile phone or tablet?
  2. How do you design for people with disabilities?
  3. What are web apps, and how do they help?
  4. How long does it take to get a new website?
  5. What’s the difference between Ruralite Services and Touchstone Energy’s Co-op Web Builder?
  6. What technical support do you offer?
  7. Why should Ruralite host my website?

How will my website look on a mobile phone or tablet?

We have a mobile-first design process. About half of all website traffic comes from mobile devices. That’s why the core of each Ruralite website is built first for mobile phone and tablet users, then desktop users. By following responsive design principles, our sites are flexible, adapting easily to several screen sizes. No pinching required.

 

How do you design for people with disabilities?
Our websites are built with accessibility in mind. We review your website before it launches to ensure the design and content are easy for persons with a disability to use. Then we train your staff on how to add content in a way that reaches all of your consumers.
Read about what an accessible design looks like.

We follow Web Content Accessibility Guidelines (WCAG 2.0) standards set by the World Wide Web Consortium.

 

What are web apps, and how do they help?
We built web applications (tools within WordPress) for common tasks. This makes it easy to fill in the blanks for anything from a job opening to a board meeting. Web apps make website tasks easy and consistent. Our web apps include:

  • Job Postings
  • Alerts and Outages
  • Bid Listings
  • Online Forms
  • Agendas and Meeting Minutes
  • Events
  • News Flash
  • FAQs
  • Headline Banners
  • Resource Directory

 

How long does it take to get a new website?
We have a six-step design process that generally takes five to eight months:

  1. Develop project timeline
  2. Discuss desired website look, feel & function
  3. Wireframe and color palette design
  4. Website reveal, revisions
  5. Staff training
  6. Launch

 

What’s the difference between Ruralite Services and Touchstone Energy’s Co-op Web Builder?
Many of our members are Touchstone Electric Cooperatives. These utilities can use Co-op Web Builder, a website design, content management and hosting system with free access to design templates and hosting. There is a tiered-fee system for custom work.

We love this suite of resources, especially for web-savvy staff. If you are comfortable with content management software, Touchstone Energy’s free Red Tier Co-op Web Builder service could be a good solution for your utility: www.coopwebbuilder2.com

Ruralite is an option when you want a unique design and do not want to be (or don’t have the technical ability to be) as hands-on as the Co-op Web Builder platform requires. Our monthly support fees are all-inclusive, and our design fees are comparable to Touchstone’s tiered design fees.

 

What technical support do you offer?
Ruralite stays with you, even after your website goes live. Monthly maintenance subscribers receive regular security updates, website backups and audits. Web experts are available from 8 a.m. to 5 p.m. PST to answer questions, and are on call for emergency afterhours support. Support can be scaled up or down, depending on your needs, all for a low monthly fee. No hourly rates, no surprises.

 

Why should Ruralite host my website?
Sharing space on a server helps cut recurring web hosting costs. But this cost-cutting measure leaves you vulnerable. Think of shared hosting like renting an apartment. Renting costs less than buying a house, but you do not get to pick your neighbors… until now. We built a closed, shared-hosting network. The only websites on the network belong to electric utilities.

Our website hosting plan provides speed, reliability and functionality. General Pacific’s infrastructure and Amazon Web Service features makes our web hosting an affordable choice, especially if you are sharing space on a public server.

Any non-profit utility is welcome to join our hosting service for a low monthly fee.

 

We could go on, but we would much rather talk to you one-on-one. Email us and get started developing your utility’s responsive, accessible and affordable website.